I’m Lisa Coombs, an independent travel advisor who turned a lifelong love of travel into a full-time business in 2022. Since then, I’ve helped clients plan everything from anniversaries and honeymoons to family vacations, group trips, reunions, and those big bucket-list journeys they’ve been talking about for years.
I specialize in European travel, particularly the destinations I know best, along with river cruises, ocean cruises, and small-group travel. Christmas markets hold a special place in my travel-loving heart.
I’ve earned PRO status with Fora Travel, one of the company’s highest advisor levels, along with numerous cruise line and destination certifications. I continue to invest significant time in professional training because the more I know, the better I can advise my clients.
What I enjoy most is taking all the pieces of a trip and helping make sense of them. Which itinerary is the better choice? Is that hotel really in a good location? Which cruise line fits the way you like to travel? How much time do you actually need in each place? Those are the kinds of decisions where having an experienced travel advisor in your corner can make a real difference.
My goal isn’t simply to book your trip. It’s to get to know how you like to travel, help you make informed decisions, take care of the details we’ve agreed I’ll handle, and make the planning process easier from beginning to end.
Whether you’re dreaming about Christmas markets in Europe, a river cruise, a family vacation, an anniversary getaway, or an adventure with a group of friends, I’d love to hear what you have in mind and see if we’re a good fit to work together.
Office Hours
Tuesdays & Thursdays: 11:00 AM – 5:00 PM
Fridays: 9:00 AM – 12:00 PM
Mondays and Wednesdays are reserved for focused client work. During this time, I only respond to active clients and new inquiries.
Schedule a Call
Calls are available by appointment only. Use the button below to choose an available time. If you don’t see a time that works, email me and I’ll do my best to accommodate.
Prefer email?
You may reach me at LCTravelPlans@gmail.com. Responses are typically provided within 1–2 business days (excluding weekends, Wednesdays, and scheduled out-of-office dates).
Please note: I’ve reached capacity for custom trips traveling in July and December 2027, so I’m not currently accepting new custom travel clients for those months.
Traveling Now or Departing Soon?
If you’re currently traveling or departing within the next week, you’re not limited to my regular office hours. Please email or text me and include TRAVELING in the subject line so I can prioritize your message. I monitor time-sensitive client messages outside regular office hours whenever possible, taking time-zone differences and normal sleeping hours into consideration.
Great travel planning requires more than knowing how to book a trip. It takes destination knowledge, firsthand experience, strong industry relationships, and continued education. These certifications represent the time I invest in learning the destinations and travel partners I recommend so I can give my clients knowledgeable advice and help them make better decisions about their travel.
As a Pro Advisor with Fora Travel, I’ve reached one of the highest advisor levels within the Fora community. Earning Pro status reflects both my experience as a travel advisor and my commitment to continuing education.
Reaching this level requires extensive professional training, a proven record of successful client bookings, positive client feedback, and continued education with destinations and travel partners around the world.
For my clients, that means you’re working with an experienced advisor who invests time in staying informed, building industry relationships, and continually expanding my knowledge so I can give you better recommendations and help you make confident decisions about your travel.
I believe the more I know about the cruise lines I recommend, the better I can match my clients with the right experience. Earning my Windstar Star Specialist certification required completing a series of training courses covering Windstar’s ships, accommodations, destinations, onboard experience, and what makes this small-ship cruise line different from a traditional cruise experience.
That training gives me a much deeper understanding of the differences between Windstar’s ships and the type of traveler who will enjoy them most. And because I’ve personally sailed with Windstar, I can pair that education with firsthand experience of the spacious suites, dining, service, and small-ship atmosphere.
When I recommend Windstar, it isn’t simply because I can book it. It’s because I know the product and can help you decide whether it’s the right cruise experience for you.
As a certified Avalon Waterways Specialist, I’ve completed extensive training through the Avalon Advisor Academy, including multiple hours of coursework and webinars covering Avalon’s ships, itineraries, staterooms, excursions, and onboard experience.
The training goes deep into Avalon’s river cruise destinations, including Europe’s major rivers, as well as the details that distinguish its Suite Ships, Panorama Suites, excursion choices, and different itineraries.
I’ve also personally sailed with Avalon, so I’m able to combine that professional training with firsthand experience. I know what the ships are like, how the days flow, what to expect onboard, and many of the little details that aren’t always obvious when you’re simply comparing cruises online.
That combination of training and experience helps me guide my clients toward the Avalon cruise that fits them best and prepare them for what to expect before they ever step onboard.
As a certified AmaWaterways Specialist, I’ve completed the full AmaAcademy training program, with in-depth education on AmaWaterways’ ships, itineraries, staterooms, excursions, and onboard experience.
My training includes AmaWaterways’ European river cruise routes and the differences between their ships, cabin categories, destinations, and excursion options.
Having this level of training with more than one river cruise line is especially valuable. Rather than recommending the same cruise line to everyone, I can look at what matters most to you and help determine which river cruise experience is the better fit. Sometimes that’s AmaWaterways. Sometimes it’s Avalon. My job is to know the difference.
I earned my Master of Adventure certification through Royal Caribbean University after completing more than 10 hours of coursework covering destinations, ships, stateroom categories, and the onboard experience across the Royal Caribbean fleet.
The program includes detailed training and webinars on everything from itinerary planning and ship features to dining, entertainment, family programs, and suite-level amenities. With a fleet as varied as Royal Caribbean’s, understanding those differences matters. The experience on one ship can be very different from another.
That training helps me look beyond the itinerary and price when recommending a Royal Caribbean cruise. I can consider the ship itself, its amenities, stateroom options, and who is traveling to help narrow down which sailing makes the most sense for you.
As a Mexperts Certified Advisor, I’ve completed dozens of hours of specialized training focused exclusively on the Mexican Caribbean. The program, led by Mexico travel expert Lori Gold, includes destination training, supplier webinars, live resort presentations, and ongoing education designed to give advisors an in-depth understanding of the region.
My training covers resorts throughout Cancun, Playa del Carmen, the Riviera Maya, and Tulum, along with the differences between resort brands, locations, beaches, dining, accommodations, and experiences. It also goes beyond the resorts, with education on the culture, food, and activities that make this part of Mexico such a popular vacation destination.
That depth of knowledge is especially important in the Mexican Caribbean, where there are hundreds of resorts that can look remarkably similar online. I can help narrow down those choices based on what actually matters to you, rather than simply choosing a resort because it has good photos and reviews.
Being a knowledgeable travel advisor isn’t only about knowing destinations, hotels, and cruise lines. I also invest significant time in professional development focused on how I serve my clients and manage their trips from the first inquiry through departure.
My ongoing training includes client communication, proposal design, workflow and planning systems, air travel, marketing, and other aspects of running a professional travel business.
Much of this work happens behind the scenes, but my clients benefit from it throughout the planning process. Better systems, clearer communication, and continued education allow me to stay organized, anticipate details, and provide a more professional and personalized experience from start to finish.
The Closed to Home course focuses on an important part of travel planning that clients don’t always see: everything that happens after the trip is booked.
I completed in-depth training on post-booking client care, including communication, follow-up, anticipating client needs, handling challenges, and creating a thoughtful experience throughout the months leading up to travel.
Booking the trip is really only the beginning of my job. This training helps me continue improving how I care for my clients after their reservations are made, from keeping track of important details and deadlines to making sure they feel prepared and supported when it’s finally time to travel.